Hotlines
Hotlines
Listed by categories alphabetically
In the case of a life-threatening emergency, please call 911
All-in-One
Oregon SafeNet
A program of 211info – for a referral to all agencies & services, including shelters, in your area.
Just dial 1-800 SAFENET (723-3638). Or you can access their information online at www.oregonsafenet.org
Alcohol, Drug, and Addiction
Alcoholics Anonymous
503.223.8569
For more information, visit Alcoholics Anonymous
Gamblers Anonymous
503.233.5888
For more information, visit Gamblers Anonymous
Narcotics Anonymous
503.727.3733
For more information, visit Narcotics Anonymous
HelpLine: Make the Call
1.800.923.HELP (1.800.923.4357)
A confidential 24-hour blended crisis and referral line, responding to individuals and family members seeking crisis intervention treatment referral and general chemical dependency information.
Linea de Ayuda
1.877.515.7848
A crisis line for speakers of Spanish who are experiencing drug and alcohol problems. The line is staffed by highly skilled volunteer crisis workers.
Youth Line
1.877.553.TEEN (1.877.553.8336)
A peer-to-peer crisis line for teens. Youth working under adult supervision answer calls on diverse topics including substance abuse, depression, self-harm, dating violence and other issues (many of which have substance abuse as an underlying issue).
Domestic Violence and Assault
Domestic Violence Resource Center
503.640.5352
Accepts collect calls
24/7 Emergency crisis and intervention line for victims of domestic violence. Language support for Spanish speakers.
For more information, visit DVRC or email dvrc@dvrc-or.org
Portland Women’s Crisis Line (PWCL)
503.235.5333
1.888.235.5333 toll free
Accepts collect calls
24/7 Emergency phone crisis counseling and information for rape, domestic violence (for men, women, & youth). 24 hour sexual assault program provides in-person response and case management. Language support for 140 different languages (available through 24-hour immediate phone bank). For more information, visit PWCL.
Clackamas Women’s Services
503.654.2289
1.888.654.2289 toll free
Accepts collect calls
24/7 Crisis line. Clackamas Women’s Services fosters self-empowerment of women and children so they can establish lives free from domestic and sexual violence. Language support for Spanish, Russian, Hmong, access to 24 hour language bank. For more information, visit CWSOR.
Russian Oregon Social Services
503.777.3437
Accepts collect calls
24/7 Crisis line for Russian and Ukranian speakers. For more information visit, Russian Oregon Social Services
Catholic Charities El Programa Hispano’s Services for Domestic Violence
503.232.4448
1.888.232.4448 toll free
Accepts collect calls
24/7 Crisis line for Spanish speakers.
South Asian Women’s Empowerment and Resource Alliance
503.778.7836
Accepts collect calls
24/7 Crisis line for Bengali, Gujarati, Hindi, Kannada, Korean, Malayalum, Tamil, Telugu, and Urdu speakers.
Law Enforcement Agencies for Domestic Violence
Clackamas County Enhance Domestic Violence Unit
503.655.8300
Clark County Domestic Violence Intervention Unit
360.397.2211
Multnomah County Probation Domestic Violence Unit
503.988.5056
Family Support Resources
Catholic Community Services
360.696.9560 or 800.626.8137
Provides home and community based wrap-around services to stabilize children and families in crisis within a 90-day period
Child Welfare Hotlines
Multnomah County: 503.731.3100
Clackamas County: 971.673.7112
Washington County: 503.681.6917 or 1.800.275.8952
Vancouver, Washington: 1.800.562.5624
For reporting child abuse and neglect
National Child Abuse Hotline
800.4.A.CHILD
For 24-hour crisis intervention, information, and referrals
Family Reconciliation Services – Clark County
360.993.7903
For voluntary assistance associated with Child Protective Services (CPS), providing intensive in-home family counseling, short-term placement, and referral for parents with conflict at home.
Parents Anonymous – Portland
503.258.4557
Parents Anonymous is a free, immediate, and responsive approach to parents who are having difficulty coping with the stress and responsibilities of parenting.
Parents Anonymous – Washington
1.800.932.HOPE (1.800.932.4673)
Parents Anonymous is a free, immediate, and responsive approach to parents who are having difficulty coping with the stress and responsibilities of parenting.
LifeWorks NW
503.645.3581, press 0
For culturally responsive mental health and addiction services across the lifespan. FOr more information, visit www.lifeworksnw.org.
Metro Child Care Resource and Referral
503.253.5000
For referrals to child care providers, information on applying for child care subsidy programs and how to choose safe and appropriate care
Morrison Child and Family Services
503.233.4356
For mental health, substance abuse, juvenile justice, and prevention services for youth and families in the Portland area. For more information, visit Morrison Kids.
Hepatitis
American Liver Foundation Hotline
1.800.GO.LIVER (1-800-465-4837)
9 am to 5 pm EST
For more information, visit Liver Foundation.
H.I.V./A.I.D.S.
Oregon AIDS/STD Hotline
800.777.2437 English
800.499.6940 Spanish
Information and help for individuals with AIDS/HIV or anyone with questions regarding the matter. For more information, visit Oregon AIDS Hotline.
HIV Case Management
503.517.3590 – Intake
503.230.1202 – General Information
Center for Disease Control and Prevention (CDC)
1.800.342.AIDS
National 24/7 hotline for information & education
HIV Stops With Me
www.hivstopswithme.com
Hospice
Oregon Hospice Association
503.228.2104
888.229.2104 (toll free)
For more information, email info@oregonhospice.org or visit Oregon Hospice Association.
Mental Health
If you are under 21 and need immediate help, please call: 1.800.995.7936
Multnomah County Crisis Line
503.988.4888
24/7 Mental health crisis services for children & adults.
Information about where to go & brief crisis phone counseling.
Clark County Crisis Line
800.626.8137 or 360.696.9560
For crisis intervention and stabilization, mental health counseling, face-to-face evaluation and follow-up services
Clackamas County Crisis Line
503.655.8401
24/7 Mental health crisis services for children & adults.
Information about where to go & brief crisis phone counseling.
Washington County Crisis Line
503.291.9111
24/7 Mental health crisis services for children & adults.
Information about where to go & brief crisis phone counseling.
National Alliance on Mental Illness
Support, education and referral services for consumers (patients) and their families. Co-operated by patients, families and volunteers.
Clackamas County – 503-723-4989
Clark County, WA – 360-571-5871
Multnomah County – 503-228-5692
Washington County – 503-356-6835
Oregon SafeNet
Medical and Social Services Hotline
Referrals for women and teens for the state of Oregon.
503.988.5858
800.723.3638
Oregon Poison Control
800.222.1222
For 24-hour information on treatment of overdoses and poisonings
Needle Exchange Hotline 503.280.1611
Runaway and Homeless Youth Resources
Harry’s Mother 24-Hour Youth and Family Help Line
For comprehensive 24-hour crisis intervention, emergency shelter and individual and family counseling to runaway youth, ages 9 to 17, and their families in the Portland Metropolitan area. 503.233.8111
Oak Bridge 24-Hour Youth and Family Help Line
For immediate shelter and crisis intervention for youth who have run away from home in Washington. 888.979.4357
Yellow Brick Road Washington
For street outreach services and information on emergency shelter for youth in Southwest Washington. 360.213.5947
Yellow Brick Road in Portland, Oregon
503.789.4011
http://yellowbrickroadoutreach.blogspot.com
http://www.myspace.com/yellowbrickroadofportland
For street outreach services and emergency shelter in Portland’s Downtown Homeless Youth Continuum:
Street Light and Porch Light Shelters Reservation Line
503.224.5988
For youth-serving case managers who are seeking nightly shelter space for youth ages 13 to 20
Project Metamorphosis
503.535.1181 ext. 101
For information on alcohol and drug addiction services and mental health treatment for homeless youth